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Billing Terms and Conditions

Last Updated: August 24, 2026

This document sets out how payments and billing work when you shop with Orevella.

Accepted Payment Methods

Orevella supports a range of secure payment options so checkout stays quick and simple. We currently accept:

  • Credit and debit cards: Visa, MasterCard, American Express
  • PayPal
  • Afterpay, where it is available
  • Apple Pay and Google Pay
  • Bank transfers, for bulk orders only. Please contact us for details.

Every payment is processed in United States Dollars (USD).

Payment Processing

  • Payment is taken in full at the time you place your order.
  • Orders are not processed or dispatched until payment has cleared.
  • If a payment is declined or fails, the order is not confirmed.

Pricing and Currency

  • All prices shown on orevella.com are listed in United States Dollars (USD).
  • Prices may change at any time without prior notice.
  • Any taxes, duties, or shipping charges that apply are calculated and shown at checkout.

Secure Payment Processing

  • Orevella uses SSL encryption and established payment gateways to protect your personal and payment details.
  • We never store or see your full card or payment information.

Refunds and Chargebacks

  • Refunds follow the terms set out in our Refund Policy.
  • Chargebacks that are unauthorized or fraudulent will be investigated and disputed.
  • If something looks wrong on your bill, please write to us first at info@orevella.com so we can sort it out quickly.

Fraud Prevention

  • Orevella may cancel, refuse, or hold any order we believe involves fraud or unauthorized activity.
  • We may ask for extra identity verification on high value or flagged transactions.

Changes to This Policy

We may update this Billing Terms and Conditions policy at any time. Any revision appears on this page with a new Last Updated date. Please check back from time to time. Continuing to use our website after a change means you accept the updated policy.

Contact Information

Store Address: 61 Hollyhock Drive, Troy Missouri 63379, United States
Store Email: info@orevella.com
Store Phone: +16362684374
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (CDT)
We do our best to reply to your e-mail within 1 to 2 business days.